Complaints Stream In Against Embattled Broker of Medical Rides; Patients Stranded, Rides Missed

A diabetes patient stranded for hours after a doctor’s appointment; a child with asthma missing a medication adjustment; wheelchair users denied transportation for want of a wheelchair van, while a squadron of vans sit idle.

The stream of complaints against Veyo, the state’s Medicaid transportation broker, continued unfettered at a legislative meeting Wednesday, as it has for seven months, with health professionals saying they are spending hours each week trying to assure that patients get to and from appointments, often without success. 

Attorney Bonnie Roswig of the Center for Children’s Advocacy described a pattern of problems with Veyo … read story