On Tuesday, August 30, Connecticut’s statewide utility regulatory body ruled that the state’s largest electric and gas companies cannot resume shutting off customers’ service until May 2023. In its ruling, …
On Wednesday, the Public Utilities Regulatory Authority (PURA) told utilities they had to email customers a verbatim message: COVID-19 payment plans “are available to any customer requesting financial assistance, without …
If you are a Connecticut utilities customer and are struggling to meet your bills, you could be excused for not knowing there are multiple, state-mandated ways to get help. Your …