Hartford CourantFebruary 19, 2020
State auditors, in a report Wednesday on Medicaid transportation, shredded the performance of the state’s vendor, Veyo, which is paid a total of $160 million over three years for providing millions of cab or van rides to the thousands of people who comprise the state’s poorest, sickest patients, including children with cancer.
Advocates said the audit confirms what they have been telling lawmakers and complaining about to DSS.
“The results underscore everything that we have been saying from the onset of the contract — Veyo provided data inconsistent with patient and provider experience,” said lawyer Bonnie Roswig of the Center for Children’s Advocacy in Hartford.
”Patients are missing critical medical appointments and health care providers are spending endless hours trying to get transportation for their patients,” Roswig said. “We have been telling DSS about the issues from the very beginning and they have failed to use the contractual remedies.”
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